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Computer Technology Research Corp. ERP: The Next Generation ERP Is Web Enabled for E-business

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Utvärderingsrapporten ERP-The Next Generation ERP Is Web Enabled for E-business, är från juli -00 och är på 185 sidor engelsk text. Rapporten innehåller:

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Executive Summary

• How Enterprise Resource Planning (ERP) Software Has Changed
• New Applications
• E-business
• ERP Challenges
• The Challenge for Buyers

Traditional ERP Systems

• ERP Systems Support Cross-functional Processes
• Support for Other Types of Processes
• Why the Different Database Model Matters

How the ERP Market Has Changed

• Changing Market Dynamics
• Mid-market Madness
• ERP Providers Are Forced to Offer New Applications
• ERP Systems Must Also Run on the Web
• A Fundamental Shift

Web Enabling ERP

• Traditional ERP Architecture
• Web Browser Access to ERP Software
• ERP Needs to Leverage Web Technology
• N-tier Architecture
• User Benefits
• Ready for E-Business: The Ultimate Benefit

ERP and E-commerce

• E-commerce Defined
• Types of E-commerce
• Business-to-Consumer (B2C) Commerce
• Business-to-Business (B2B) Commerce
• Integration with the Back Office
• ERP Vendors' E-commerce Products Vary
• B2B Selling
• B2C Storefronts
• Internet-based Procurement

Customer Relationship Management

• Customer Relationship Management (CRM) Supports the Customer Management Process
• Types of CRM Software
• The Value of CRM Applications
• The Connection between CRM and ERP
• Vendors that Sell CRM Applications
• Oracle Corp: An ERP Provider Aggressively Pursuing CRM
• The Differences between CRM Providers
• The Differences between ERP Vendors and other CRM Providers
• More about Web-based CRM
• Interactive Web-based Customer Service
• A Word of Caution
• Integrating ERP and CRM Is Risky
• CRM Is about People-Not Technology

Portals

• What Is a Portal?
• Portals Provide Web Access to Collections of Information
• Portals and Business
• New Portals Are Being Created for Business Use
• ERP Software Providers Want Control of the Desktop
• Examples of the Three Types of Portals
• Marketplace Portals
• Desktop and Enterprise Portals
• Industry-specific (Vertical) Portals
• The Business Case for Portals
• Vendors that Supply Portals
• Choosing a Portal
• Build Your Own Portal
• Unanswered Questions about Portals
• Portals Are More Complicated Than They Appear

Procurement, APS, and Business Intelligence

• Internet Procurement
• Internet and Component Technology Opens the Purchasing Process
• How Internet-based Procurement Works
• ERP Software Providers That Offer Internet Procurement
• Oracle Strategic Procurement: An ERP Internet Procurement System
• Advanced Planning and Scheduling (APS)-Another Extended ERP Application
• APS, ERP, and Supply Chain Management (SCM)
• Business Intelligence (BI)

New Delivery and Pricing Models

• Traditional ERP Pricing
• Preconfigured Systems
• Preconfigured, Preinstalled Systems
• Preconfigured, Preinstalled, and Preintegrated Systems
• ERP Outsourcing
• New Pricing Models
• The Disadvantages of Outsourcing ERP
• ERP Rental Is Worth Considering
• More about Oracle Business Online
• SAP Introduces Role-based Pricing

För en mer detaljerad beskrivning se den engelska!

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